Body
Question
How do I renew my expired JMP Pro license?
Answer
- Submit a request using the Request JMP Pro button on the JMP Pro service page
- You will receive an email with a link to download your license renewal file (SID file)
- SID stands for SAS Installation Data. JMP is developed by the SAS Institute.
- The SID file is a text file ending in the .txt file extension
- Save (download) your SID file (this is the .txt file) to your computer
- The same SID file will work for both 32-bit and 64-bit installations. The SID file will be different for JMP and JMP Pro and for Windows and Macintosh, but will work for both 32-bit and 64-bit.
- We recommend you save each attached SID file to a location you can easily reference. For example, your desktop.
- Example SID File Name: JMP1321_9CGCY9_70230496_Win_X64.txt
- Start your JMP Software.
- Double-click your desktop icon or use your Start menu.
- Apply your SAS installation data file (SID file) to renew your JMP Software.
- If your JMP license is past your expiration date, the first screen you see at JMP launch is a message that your JMP license is expired.
- Click Open License.
- At the prompt, navigate to where you saved the SID file in Step 3.
- Click Open.
- Enter an Administrator Name and Department if you desire.
- Click OK.
Note: If you see the error: Unable to save PER file to specified location, please see article Unable to Save PER file in Specified Location
- If your JMP license has not expired, you must start the renewal process manually.
- From the File menu, select New > Script to open a script window.
- Enter this line: renew license();
- From the Edit menu, select Run Script.
- In the resulting Renew Your JMP License window, click Open License.
- At the prompt, navigate to where you saved the SID file in Step 1.
- Click Open.
- Enter an Administrator Name and Department if you desire.
- Click OK.