What is it?
The Department of Technology & Security provides technical support for Zoom video conferencing. Zoom can be accessed in any D2L courses or portal zoom.sdstate.edu. The Department of Technology & Security provides support for audio/video troubleshooting. For more information call the Support Desk: 605-688-6776.
Who can use it?
You do not need a Zoom account to attend a Zoom meeting, only the host is required to have an account to enable the scheduling of meetings. All active faculty, staff, and students at SDSU are entitled to a Zoom account.
Where can I get it?
Zoom Links
How much does it cost?
There is no charge for this service.
Contact?
Contact the Support Desk by email or phone (688-6776) or in person in Morrill Hall Room 131
Zoom Best Practices
Pre-Event Best Practices
- Promote the event early and up to the start time
- Utilize all viable promotion channels
- Set your duration with care
Live-Event Best Practices
- Start early and start interacting
- Use dual monitors
- Provide housekeeping
- Waste no time getting into your content
- Visualize your content
- Encourage a discussion-based presentation
- Always record
Post-Event Best Practices
- Provide follow-up communication
- Provide a follow-up survey
- Plan your next event
Additional Resources
- Zoom InsideState Area for Instructors - online teaching tips, using within D2L, video tutorials and guides, help session recording, and more
- Zoom InsideState General Area - getting started, FAQs, guides, and more
- Zoom MyState Area for Students - Covers downloading, accessing, help guides and tutorials, and more
- Zoom Backgrounds - approved SDSU zoom backgrounds