Duo Displays a Blank Box on the Web (Chrome, Edge, Firefox)

Question

When logging into a Duo protected service like email or D2L on Chrome, Edge, or Firefox, a blank box is displayed (or the space is empty) where you would typically see the Send Me a Push or Enter a Passcode buttons​​.

Answer

1. Update your browser
   • Microsoft Edge update settings
   • Update Google Chrome
   • Update Firefox to the latest release
2. If updating the browser does not resolve the issue, uninstall and re-install your browser