KnowBe4 Training Access Error

Error when logging into KnowBe4

If you are a student and you are receiving the error above when signing in for KnowBe4 training, please complete the following steps.

1. Open the Edge browser.

2. Click the ellipses (…) in the top right corner and select “New InPrivate window”.

Uploaded Image (Thumbnail)


3. In the newly opened InPrivate window, go to

4. Type in your staff email address.

5. You will be redirected to the SDSU login page.

ADFS signin page

6. Type in your staff email address and password.

If you still receive the error after taking these steps, please contact

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Article ID: 158081
Thu 9/28/23 9:50 AM
Fri 9/29/23 10:01 AM