Accommodate - New Student Step-by-Step Guide

South Dakota State University has implemented a new accommodation management platform called Accommodate. Your Accommodate portal will house all information about your academic accommodations. Please follow the step-by-step instructions below to access and navigate your Accommodate portal. 

  1. To submit an INITIAL request for academic accommodations, use this URL: https://sdstate-accommodate.symplicity.com/public_accommodation/
  2. After completing the Student Information Form, the Office of Disability Services will begin processing your request. The next step for you will be when you receive an email to your jacks email account, requesting that you log-in to Accommodate. Log-in to Accommodate by using the link provided in the email or here:  https://sdstate-accommodate.symplicity.com/ and select “Student.”
  3. After you log-in you will arrive in the “Home” section.

Navigating the Accommodate Platform

  1. To view your accommodation letters, select “Accommodation” > “Accommodation Letters.”
  2. Open the Student Confirmation Letter. Upon initial receipt, you are required to sign your Student Confirmation Letter. Read your Student Confirmation Letter and then sign it. Once you have signed it select “Save.”
  3. This means you have been GENERALLY APPROVED FOR ACCOMMODATIONS. Now, you need to request your accommodations for your semester specific to your courses.
  4. To place a SEMESTER REQUEST for your accommodations, select “Accommodation” > “Semester Request” > “Add New.”
  5. Review your accommodations in the blue box, and then select the upcoming semester from the drop-down options.
  6. Your courses for that semester will appear in the right column.
  7. You can either:
    1. Submit the renewal for all accommodations for all courses OR
    2. Review the renewal to select specific accommodations for specific courses
  8. Now, the Disability Services team knows you are requesting accommodations for the semester, and they will begin the process of approving your accommodations for your current courses.

How to Finalize Your Accommodation Process

  1. Through your Jacks email, you will receive a request to sign into Accommodate and review and sign your Accommodation Letter for the current semester.  Log-in to Accommodate by using the link provided in the email or here:  https://sdstate-accommodate.symplicity.com/ and select “Student.”
  2. To view your accommodation letters, select “Accommodation” > “Accommodation Letters” > “Accommodation Memo.”
  3. Read your “Accommodation Memo.” You are required to sign your Accommodation Memo. This is the same Accommodation Memo that is sent to your faculty. Sign it by typing your name in the required signature box. Once you have signed it select “Save.”
  4. You have now completed the semester request process for accommodations. Your faculty have been emailed and instructed to login to Accommodate and are able to see your Accommodation Memos.
  5. It is beneficial for you to communicate directly with your faculty regarding your accommodations and discuss your specific needs.

The following processes outline additional information regarding how to navigate the Accommodate platform.

Original Accommodation Request

  1. To view your original accessibility request, select “Accommodation” > “Accessibility Request.”​​​​​​​

​​​​​​​Additional or Supplement Accommodation Request

  1. If at some point during the semester, you need to submit an ADDITIONAL REQUEST for additional supplemental accommodations, select “Accommodation” > “Supplemental” > “Add New.”

​​​​​​​Requesting Appointments with Disability Services Staff

  1. To request an appointment with a Disability Services staff member, select “Appointment Request” > “Request New Appointment.”​​​​​​​
  2. Note: When selecting your type of appointment, consider this: The first time you meet with Disability Services staff to discuss your accommodation needs select “Initial Meeting.” For all other meetings select “General Meeting.”
  3. Note: Please select the Disability Services Staff you are interested in meeting with. If you have been previously working with a staff member, please select that individual. Nancy Hartenhoff-Crooks and Dan Hagen are full-time Disability Services staff members. RaiLeigh Strommen is a Disability Services Graduate Assistant with limited availability. Only schedule appointments with her if you have been instructed to do so.

Submitting a New Medical Document

  1. To upload a new document, select “Accommodation” > “Documents” > “Add New Accessibility Document.”​​​​​​​

Accommodation Letters/Memos

  1. To view your accommodation letters, select “Accommodation” > “Accommodation Letters.”​​​​​​​
  2. Once the letter is open, you have the option to print or generate a PDF of the accommodation letter. You will always be able to access your accommodation letters within Accommodate, so it is not necessary to print or generate a PDF unless you choose to do so.

Disability Services Resources

  1. To view resources uploaded by the Office of Disability Services, select “Resources” > “Resource Library.”​​​​​​​

Additional Accommodate training materials can be found at: SDState Support Center Accommodate Knowledge Base

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