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This article covers how to set up MFA. Microsoft Multi-factor Authentication (MFA) creates an additional layer of security when logging into your Microsoft Office 365 account. This additional security is associated with something in your possession, such as a personal smartphone, that would be unavailable to someone who gained access to your Microsoft Office 365 account.

After a user calls in for a Microsoft Authenticator reset, these are the steps they need to take to reactive Authenticator. Article is meant for users and the Support Desk. Created by Jason Davis.