Renew JMP Pro License

Question

How do I renew my expired JMP Pro license?

Answer

1. Submit a request using the Request JMP Pro button on the JMP Pro service page
2. You will receive an email with a link to download your license renewal file (SID file)
   • SID stands for SAS Installation Data. JMP is developed by the SAS Institute.
   • The SID file is a text file ending in the .txt file extension
3. Save (download) your SID file (this is the .txt file) to your computer
   • The same SID file will work for both 32-bit and 64-bit installations. The SID file will be different for JMP and JMP Pro and for Windows and Macintosh, but will work for both 32-bit and 64-bit.
   • We recommend you save each attached SID file to a location you can easily reference. For example, your desktop.
   • Example SID File Name: JMP1321_9CGCY9_70230496_Win_X64.txt
4. Start your JMP Software.
   • Double-click your desktop icon or use your Start menu.
5. Apply your SAS installation data file (SID file) to renew your JMP Software.
   • If your JMP license is past your expiration date, the first screen you see at JMP launch is a message that your JMP license is expired.
   1. Click Open License.
   2. At the prompt, navigate to where you saved the SID file in Step 3.
   3. Click Open.
   4. Enter an Administrator Name and Department if you desire.
   5. Click OK.

Note: If you see the error: Unable to save PER file to specified location, please see article Unable to Save PER file in Specified Location

• If your JMP license has not expired, you must start the renewal process manually.

1. From the File menu, select New > Script to open a script window.
2. Enter this line: renew license();
3. From the Edit menu, select Run Script.
4. In the resulting Renew Your JMP License window, click Open License.
5. At the prompt, navigate to where you saved the SID file in Step 1.
6. Click Open.
7. Enter an Administrator Name and Department if you desire.
8. Click OK.