Dual Credit Student Resources

What are common resources used by Dual Credit students? 

SDSU students have access to a variety of electronic accounts and resources - many of which they will access daily. They are often the primary gateways to important academic information and communication from the university, professors and advisors. We recommend that you activate and familiarize yourself with this prior to the first day of class through SDSU. Be sure to track your login information and keep it in a safe and accessible spot for future reference.

Step 1: Pick up your Account 

• Visit myaccount.sdstate.edu 

• Enter your Personal Email address and Date of Birth in the appropriate fields. Click Submit. 

• An email will be sent to your personal email address. 

• Check your email and click on the link to pick up your student Jacks account. 

• Remember your email for use with other sites listed below. 

Step 2: Set up your Account 

• Visit loginhelp.sdstate.edu 

• Enter your Email address and Student ID number in the appropriate fields. Click proceed. Not sure what your Jacks Email is? Check the Jacks Email Account page. 

• An email will be sent to your personal email. 

• Check your email and click on the link to reset password. 

• Enter your Email and create a password that is at least 15 characters. It must include at least one number. Click Reset Password. 

• Remember your email for use with other sites listed below. 

Step 3: Setup DUO 

• DUO is the multi-factor authentication service SDSU provides to keep your account safe. 

• Visit the DUO area for instruction guides, tutorials, FAQs, etc. 

Step 4: Login to Email 

• Visit jacksemail.sdstate.edu. 

• Log in using your Email address you picked up in Step 1. 

• Your password is the same one you set up in Step 2. 

• Download Office 365 Applications. Visit the Office 365 TDX article for detailed instructions and more information. 

Step 5: Login to D2L  

• Logging Into or Accessing D2L 

• Find primary Institution

• Note: All email sent via D2L from your instructors and peers will automatically be forwarded to your university-assigned email address.  

• You MUST regularly monitor this address or you will miss critical information about your courses.  

Step 6: Resources 

• Access First Day Access Materials 

• Install Lockdown Browser

• Library Resources 

Step 7: Adjust Registration 

• What if I register for a course and then change my mind?  

• Students will need to complete the Add/Drop Form or PDF Form

• Additional Information about Dual Credit courses and processes can be found on SDSU's Dual Credit website page 

 

Need Help? 

If you are having trouble setting up your SDSU account or getting connected, you can contact the Support Desk for help. 

Submit a Ticket 
Phone: (605) 688-6776 
Email: sdsu.supportdesk@sdstate.edu 
Summer Hours:           M-F 8:00am - 5:00pm 
Spring/Fall Hours:  M-Th 7:30am - 8:00pm 
                                                     F 7:30am - 5:00pm