My Recently Visited Services
If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).
Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.
Service description for the SDSU HPC User Intake Form.
Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.
Guidelines when onboarding new applications with SDSU
Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.
IDS provides teaching technology integration training, consultation, and support. See Insidestate IDS for information on teaching technology integration training, consultation, and support.
The Support Desk provides assistance and information on all technology needs.
IDS supports Pinnacle and Movie Maker. These softwares provides rich media production in video, audio, and animation.
NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.
Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.
Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.
SDSU is committed to providing accessible experiences in accordance with the Americans with Disabilities Act (ADA) and other applicable accessibility standards. Whether you are attending a university-sponsored event, engaging with our online resources, or visiting campus, we strive to ensure an accessible experience for all. If you need an accommodation, have questions about accessibility, or encounter an accessibility barrier, please submit a request form.
Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to IT inventory.
Create, discover, and share videos securely with anyone online.
Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.