My Recently Visited Services

D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


IDS Online/Hybrid Course Design House is a part of IDS services provided to SDSU colleges and departments. One of its primary goal is to facilitate colleges and departments to accomplish double growing online degrees and programs in Image! 2020.


Provides faculty, staff and students technologies to enhance teaching and learning experiences in the classroom.


Guidelines when onboarding new applications with SDSU


Service description for the SDSU HPC User Intake Form.


IDS supports Live Closed Caption through AutomaticSync with charged service fee (around $1/min) for special needs users in live events.


IDS provides Teaching Technology Training Labs, (Faculty Training Lab, Narration Lab, Multimedia Lab, and Mobile Lab) and demo devices. See Insidestate IDS for information on Teaching Technology Training Labs and demo devices.


SDSU is committed to ensuring accessibility for all. Whether you are attending a university-sponsored event, engaging with our online resources, or visiting campus, we strive to provide an accessible experience. If you have any questions, need an accommodation or encounter accessibility issues, please submit a request form.


If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).


Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.


Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


Provides faculty, staff, and students support for a variety of technologies in the classroom.


The Support Desk provides assistance and information on all technology needs.


The IT Security team conducts security awareness training for all faculty/staff. Every new employee completes the training, and all existing employees must complete the training bi-annually. To supplement that training, we conduct simulated phishing campaigns and provide training to clickers as a part of that campaign. Additionally, our security awareness program provides digital media for social media posts and digital signage.


Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.