My Recently Visited Services

Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).


JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.


Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


MATLAB is a programming and numeric computing platform used to analyze data, develop algorithms, and create models.


The Support Desk provides assistance and information on all technology needs.


Service description for the SDSU HPC User Intake Form.


Provides faculty, staff and students technologies to enhance teaching and learning experiences in the classroom.


Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.


Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Submit a ticket to the Support Desk


New computer configuration.


NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.


The process for requesting a laptop for use when traveling internationally for university business.


Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.


The IT Security team conducts security awareness training for all faculty/staff. Every new employee completes the training, and all existing employees must complete the training bi-annually. To supplement that training, we conduct simulated phishing campaigns and provide training to clickers as a part of that campaign. Additionally, our security awareness program provides digital media for social media posts and digital signage.


Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to IT inventory.