My Recently Visited Services

IDS supports Live Closed Caption through AutomaticSync with charged service fee (around $1/min) for special needs users in live events.


Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


SDSU is committed to ensuring digital accessibility for all. Whether you are attending a university-sponsored event, engaging with our online resources, or visiting campus, we strive to provide an accessible experience. If you have any questions, need an accommodation or encounter accessibility issues, please submit a request form.


Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


The Support Desk provides assistance and information on all technology needs.


IDS supports Closed Caption through Stream, Camtasia, and Zoom for special needs users.


Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to IT inventory.


Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.


IDS provides teaching technology integration training, consultation, and support. See Insidestate IDS for information on teaching technology integration training, consultation, and support.


Outstanding mobile-friendly eLearning starts with a simple PowerPoint presentation. You can quickly add a video narration, shoot a screencast, insert a quiz and more. Once everything is ready, just click Publish and upload your course to LMS.


NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.


MATLAB is a programming and numeric computing platform used to analyze data, develop algorithms, and create models.


JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.


The IT Security team conducts security awareness training for all faculty/staff. Every new employee completes the training, and all existing employees must complete the training bi-annually. To supplement that training, we conduct simulated phishing campaigns and provide training to clickers as a part of that campaign. Additionally, our security awareness program provides digital media for social media posts and digital signage.


Submit a ticket to the Support Desk


IDS provides Online/hybrid course consultation and review. See Insidestate IDS for information on Online/hybrid course consultation and review.


New computer configuration.