My Recently Visited Services

Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Submit a ticket to the Support Desk


D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.


Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


MATLAB is a programming and numeric computing platform used to analyze data, develop algorithms, and create models.


SDSU ) is committed to providing accessible experiences in accordance with the Americans with Disabilities Act (ADA) and other applicable accessibility standards. Whether you are attending a university-sponsored event, engaging with our online resources, or visiting campus, we strive to ensure an accessible experience for all. If you need an accommodation, have questions about accessibility, or encounter an accessibility barrier, please submit a request form.


New computer configuration.


Service description for the SDSU HPC User Intake Form.


The Support Desk provides assistance and information on all technology needs.


Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).


The Online/Hybrid Instructor Certification Program is a comprehensive training program that focuses on the pedagogy and best practices of teaching online/hybrid. It does not teach the participants how to use the D2L tools within an online course, but rather focuses on teaching strategies for the online environment.


Guidelines when onboarding new applications with SDSU


Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.


IDS supports Closed Caption through Stream, Camtasia, and Zoom for special needs users.


IDS Online/Hybrid Course Design House is a part of IDS services provided to SDSU colleges and departments. One of its primary goal is to facilitate colleges and departments to accomplish double growing online degrees and programs in Image! 2020.


NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.


IDS supports Live Closed Caption through AutomaticSync with charged service fee (around $1/min) for special needs users in live events.