Popular Services

Submit a ticket to the Support Desk


Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.


Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.


JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.


MATLAB is a programming and numeric computing platform used to analyze data, develop algorithms, and create models.


The Support Desk provides assistance and information on all technology needs.


D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).


New computer configuration.


Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Service description for the SDSU HPC User Intake Form.


Provides faculty, staff and students technologies to enhance teaching and learning experiences in the classroom.


This is special summer intensive training for SDSU users to learn an integration technologies in teaching research and professional development.


IDS provides Online/hybrid course consultation and review. See Insidestate IDS for information on Online/hybrid course consultation and review.


Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.