Popular Services

Office 365 is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


Submit a ticket to the Support Desk


Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.


D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.


MATLAB is a programming and numeric computing platform used to analyze data, develop algorithms, and create models.


Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.


Guidelines when onboarding new applications with SDSU


Outstanding mobile-friendly eLearning starts with a simple PowerPoint presentation. You can quickly add a video narration, shoot a screencast, insert a quiz and more. Once everything is ready, just click Publish and upload your course to LMS.


Service description for the SDSU HPC User Intake Form.


If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).


Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Provides faculty, staff, and students support for a variety of technologies in the classroom.


R

R is a language and environment for statistical computing and graphics.


Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to IT inventory.


Provides faculty, staff and students technologies to enhance teaching and learning experiences in the classroom.


The Support Desk provides assistance and information on all technology needs.


New computer configuration.