Popular Services

Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.


Submit a ticket to the Support Desk


Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.


The Support Desk provides assistance and information on all technology needs.


Duo

Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.


D2L

Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.


JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.


Guidelines when onboarding new applications with SDSU


Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.


Service description for the SDSU HPC User Intake Form.


If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).


Use this service to report an issue with a system being down, unavailable, or not working and which systems are being affected.


The process for requesting a laptop for use when traveling internationally for university business.


R

R is a language and environment for statistical computing and graphics.


New computer configuration.


The IT Security team conducts security awareness training for all faculty/staff. Every new employee completes the training, and all existing employees must complete the training bi-annually. To supplement that training, we conduct simulated phishing campaigns and provide training to clickers as a part of that campaign. Additionally, our security awareness program provides digital media for social media posts and digital signage.


Camtasia Studio is a screen recording video editing software that turns screen recordings into polished videos for teaching. South Dakota State University has bought several licenses for faculty use.


IDS Online/Hybrid Course Design House is a part of IDS services provided to SDSU colleges and departments. One of its primary goal is to facilitate colleges and departments to accomplish double growing online degrees and programs in Image! 2020.