Popular Services
Duo Two Factor Authentication is an additional step in security that the University has implemented to help protect your account from falling into the wrong hands.
JMP Pro is a data analysis tool that helps you tackle your routine and difficult statistical problems through data visualization and statistical modeling.
Desktop, laptop, device repair such as hardware and software troubleshooting, and repair.
The process for requesting a laptop for use when traveling internationally for university business.
Microsoft 365 Copilot is a suite of productivity apps and services including Outlook, Word, Excel, Powerpoint and more.
Service description for the SDSU HPC User Intake Form.
Request assistance moving your computer or telephone equipment to another location on campus, or to return an unneeded device to IT inventory.
NVivo is intended to help users organize and analyze non-numerical or unstructured data. The software allows users to classify, sort and arrange information; examine relationships in the data; and combine analysis with linking, shaping, searching and modeling.
MATLAB is a programming and numeric computing platform used to analyze data, develop algorithms, and create models.
Student affiliation is determined by Enrollment Services. They provide a list of current eligible students, though a nightly data feed to the system.
The IT Security team conducts security awareness training for all faculty/staff. Every new employee completes the training, and all existing employees must complete the training bi-annually. To supplement that training, we conduct simulated phishing campaigns and provide training to clickers as a part of that campaign. Additionally, our security awareness program provides digital media for social media posts and digital signage.
If you have already been through the onboarding process (form) and need help related to research cyberinfrastructure project (computing, storage, data flow, software, programming), please complete this request, and we will promptly respond to your ticket during regular business hours. After-hours support is best effort (response will most likely occur within 8 hours).
The Support Desk provides assistance and information on all technology needs.
The Online/Hybrid Instructor Certification Program is a comprehensive training program that focuses on the pedagogy and best practices of teaching online/hybrid. It does not teach the participants how to use the D2L tools within an online course, but rather focuses on teaching strategies for the online environment.
Guidelines when onboarding new applications with SDSU
Desire to Learn (D2L) is the online virtual classroom that is often utilized in SDSU courses.